MY ORDER IS TAKING LONGER THAN THE ESTIMATED TIME. WHY IS THAT?
There can sometimes be delays in order time due to customs clearance, logistics hold-ups, holiday season, and other factors. Please understand that we cannot always control this. Delays can sometimes happen due to these things, so we ask that you remain patient and refer to the tracking provided for any updates.
IS MY PAYMENT SECURED?
Your payment will be 100% secure. We only accept payments through major companies:
Visa, MasterCard, American Express, Discover, JCB, Diners Club, and PayPal
Our website is backed by Shopify, one of the leading platforms in ecommerce, and our domain is secured by SSL Encryption. All your information is safe and will NOT be shared with any 3rd party.
CAN I CANCEL/CHANGE MY ADDRESS/ORDER?
Please e-mail us as soon as possible if you wish to change or cancel your order. Orders MUST be cancelled the same day they are made or it will be processed. Once the item has been processed, we are not able to make any changes or cancellations to your order. Please note that it is your responsibility to use the correct address. We do not offer refunds for incorrect address on the customer side.